Testimonial for the Team at Dickens

We are hugely grateful to the whole team at Dickens for all their hard work & support – first while rental managing our house in Porepunkah & then while selling it. It’s not easy offering your family home for rent but in Jenny & Susan’s capable hands we knew it would be well looked after. Jenny’s advice proved invaluable every step of the way. When we hit a ‘broken lease’ situation, Jenny’s knowledge and experience made the whole situation much easier. If she hadn’t been there to handle it all, I’m not sure what we would have done.

When the time came for us to sell, we were handed over seamlessly to the sales team. Gerard & Mario both gave us clear, honest & helpful advice – so much so that when we went to market, Gerard found the perfect buyer within one day!

We highly recommend the whole team at Dickens, they are worth their weight in gold!

Campbell Mattinson & Thalia Kalkipsakis – December 2017



Testimonial for Gerard Gray, Sales Representative at our Bright Office & The Dickens Team

Our agent was excellent! He demonstrated just the right amount of attention to our needs, combined with an excellent knowledge of the property market. Every contact we had with the Dickens Team was professional, timely and helpful. We were dreading the experience of selling but it was a thoroughly easy and professional experience thanks to the Dickens Team.

Joan & Ken Sibley – 2017


Testimonial for Kylie Wickham, Sales Representative at our Bright Office

Everything was easy, laidback, no fuss or stress and all completed in the time that was promised and to the ‘T’. I really liked dealing with a female real estate agent this time. Kylie was great. I’ve now sold a house through Dickens and bought land and I couldn’t be happier.

Mandy Ditcham – October 2016



Testimonial for Mario Paola, Sales Representative at our Bright Office

We recently bought our first family home through the help of Mario at Bright Dickens… With no idea on how everything works it was a stressful endeavour, however Mario and the Dickens gang made things effortlessly smooth from the start till the end. We just woke up one day with a key on our hands.
Thanks to everyone, and mostly to Mario who is not only our real estate agent, but also a friend who kept us in line with everything.
Kuddos to the gang!
Continue to do what you do best giving every family a house they will call a home!

Fatima Peregrino – Shute – 2016 (via our Facebook page)



Testimonial for Kylie Wickham, Sales Representative at our Bright Office & The Dickens Team

Kylie was our agent and she went out of her way to help us with our purchase.

Extremely satisfied with the service. Highly recommend Dickens Real Estate.

Andy Armstrong & Audrey Mitchell – 2016


Testimonial for Gerard Gray, Sales Representative at our Bright Office & The Dickens Team

My experience with Dickens for my recent house sale was great, – all the staff are all very friendly and keen to help, passing on messages,etc as needed. The agent I dealt with was very clear in explanation, factual as required and acted perfectly to ‘buyers’ on my behalf. He was also very prompt and friendly to deal with, taking particular note of my personal needs.

My previous experiences with Dickens – for Commercial rental – have also been very positive.

Frankie Walsh – 2016

The Dickens Team

Dickens Real Estate is a totally professional outfit with  very personable and friendly staff. I have used most of their services and can totally recommend them.

Yours Sincerely, Simon Griffith – August 2016


Letter to Mario Paola, Sales Representative at our Bright Office

Hello Mario,

Thank you for all your assistance and advice in the marketing and sale of the property at Bright.
I want to thank you also for the very professional manner in which everything was attended to. You were always very prompt to reply and return phone calls, and communication was excellent.

Our association with Dickens Real Estate goes back many years as the property was originally purchased through Dickens, and then managed while it was rented. All through, the service was to our satisfaction.

I wish you and your team continuing success in the future.

Best wishes.

Basil Pereira


Letter to Mario Paola, Sales Representative at our Bright Office

Hi Mario,

Sue and I thought we should tell you how much we appreciated your help in finding us our new home.

You really were fantastic to deal with. You never pressured us, were incredibly patient and friendly and always had a good understanding of the houses you showed us.

We actually enjoyed your company which is not normally our experience with folk selling to us. We will not hesitate in recommending you to anyone looking to either buy or sell property.

Thanks again for being so helpful and friendly.

All the very best,

Bruce Judkins


Testimonial for Kylie Wickham, Sales Representative at our Bright Office

Kylie Wickham of Dickens Real Estate worked for us recently as a personal shopper in the beautiful town of Bright.

Kylie and the rest of the team worked diligently to find us a home. We were new to Bright and had  very  specific requirements and price range and we knew that finding what we wanted in the tightly held market of Bright would not be easy.

Kylie door-knocked, phoned and sent letters for us, she was totally understanding when a number of houses were rejected by us because they didn’t quite meet our needs and generally worked hard to help both the sellers and us the buyers happy.

After a number of weeks of fruitless searching a home that perfectly suited us was about to come up.  As we were away overseas at the time Kylie arranged with the sellers for us to have a special first viewing as she knew the house would be a great fit.

We were so happy with the house we offered the full price there and then.

Thank you Kylie and the whole team at Dickens for being so very helpful and supportive of us and our needs as new residents of Bright!

Thrilled we now have a home here!

Warm regards, Meg & Dene

Meg & Dene 2016


Letter to Gerard Gray, Sales Representative at our Bright Office

Dear Gerard,

 We would like to extend a warm “thank you” for the professional and friendly service you provided during the sale of our house. You made the whole process a positive and happy experience. Sincerely,

Gav & Mel


Dear Dickens Real Estate,

We have sold two rather individual but very special properties through you and we cannot thank you enough for the perseverance and professionalism with which you treated each of our sales. The entire team consistently showed attention to each part of the process right down to the very day of settlement!
We would highly recommend your services to anyone wishing to buy or sell in the Alpine area and look forward to getting up there soon to share a bottle of something nice to toast to everyone’s health and happiness! With the very best of wishes,
Mike and Bella July 2015


Letter to Gerard Gray, Sales Manager and Officer in effective control from a happy vendor.

To Gerard and the team at Dickens for all your hard work and perseverance in selling 17 Pink Earth Drive, thank you very much.

I appreciate your commitment, perseverance and integrity and would not hesitate to recommend the Dickens team to anyone I meet.

Thank you also Gerard for your enthusiasm and encouragement especially when nothing seemed to be happening and I have appreciated so much you keeping me up to date each step of the way and for your professional advice.  I wish all the very best for your future.

Yours sincerely.

Kerrie O’Donnell June 2015


Email to Jason Reid at DRE Business Brokers (part of the Dickens Real Estate Group)

Dear Jason

We met and chatted at the Regional Victoria Expo a couple of weeks ago.  My wife and I are looking to move to the Bright area and your positive comments and attitude were very inspirational.  We just wanted to drop you a line to thank you for your time and kindness. 

We will be visiting the area within the next month or so and would love to catch up and maybe exchange some more information about the area when we are actually there! 

Thanks once again and we look forward to visiting our new possible home. 

Yours sincerely

Lou & Phil May 2015


Letter to Gerard Gray, Sales Manager and Officer in effective control from a happy vendor.

Dear Gerard,

Just to say to you many many thanks for the good work you did for selling our lovely home in “Claret Court” in just six months! You are extremely helpful and whatever the problem you do your best to solve it.  You are ‘cut’ for this kind of job! You like people and are able to communicate with no problems. It has been a pleasure to know you and we wish you all the best in the future. You are a very capable young man in whatever you might do. In regards,

Licia & Claudio Sudich, April 2015