Kellie Gray
Office Manager
I started working at Dickens Real Estate in 2006 after our third son was born, in the accounts and data entry department.
I had previously worked in the hospitality trade as a qualified Chef, appointed Catering Manager and worked in the Border region in large tourism-based clubs, eventually my path led to Bright in the Motel industry. I then moved to the reception desk I found myself dealing firsthand with customers and pointing them in the right direction. I enjoyed this facet of the business as I have an ability to get on with people and find that it is a strength of mine which comes naturally. I have also spent time in the Property Management area and the Holiday Rental section of the business. Currently I am involved in the day to day running of Dickens Real Estate. I have attained my full Real Estate license, and I am excited to be part of the team working in the Bright office, as co-owner with my husband Gerard Gray.
I am involved with several committees in the Bright community which evolves from me wanting to be part of what my three boys are doing, mostly in the sporting field and most recently have taken up a post as a committee member on the Community led Bushfire Recovery Committee for the Alpine Shire.
I have completed an 8 month Women in Sport in Leadership Roles with Sport North East and also a Governance Foundations course for Not For Profit Directors with the Australian Institute of Company directors to be able to better manage committees in my voluntary roles.
I love being involved in our Community and I would like to instill that sense of giving back in our children.
" Managing our properties for over 20 years "
The Residential Property Management team at Dickens Real Estate has been managing our rental properties in Porepunkah, Victoria for over 20 years. They are always professional, reliable and willing to go above and beyond to ensure the best outcome for not only us as landlords, but also our tenants. They have developed a network of quality tradespeople who promptly and professionally respond to any issue, big or small, and always keep us well informed regarding the progress of the job and the costs. Above all, they are a friendly and dependable group of people and it's a pleasure working with them.
" Excellent communication skills! "
We have been with your Property Management team for over 2 years now and I wanted to let you know what a fantastic job I think you and the team do. As a property owner, I have dealt with many property management groups over the years. However, none have impressed me as much as the Dickens Real Estate Property Management Team. You are highly efficient, organized, and knowledgeable. You provide me with fantastic insight to not only the area, but also quickly found a tenant who was ideally suited to the type of property we have. What sets the Dickens Real Estate Property Management Team apart from other property management groups is your excellent communication skills. You have a strong team, and I would like to call out Ashleigh in particular, for her professionalism and the great work she does for us. That said, you and the whole team are always available to answer any questions or concerns that I as a landlord may have. They provide advice on how best to approach improvements to the property as well as ensuring me value for money. I highly recommend the Dickens Real Estate Property Management Team. You are an outstanding group of professionals who go above and beyond to ensure that your clients are satisfied.
" Happy Renters "
The ongoing property management services provided from Dickens Real Estate that we’ve experienced to date have been exceptional. Any issues/concerns regarding maintenance that have arisen have been dealt with promptly and the contractors arranged have always been pleasant, friendly and professional. The consistent attention by Dickens Real Estate in regards to the septic/ fireplace/ gutters and house condition really emphasises the standard and importance of quality that is provided to both tenants and owners alike. The recent septic inspection that was carried out at the property was of no inconvenience to us whilst we were home, the contractor was polite and the maintenance was thoroughly completed resulting in an excellent experience overall. We’re very appreciative for the ongoing service that has been provided to us by Dickens Real Estate, through both internal and external interactions.